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 Post subject: Warning for those who sell on Amazon
PostPosted: Sun May 03, 2009 2:34 pm 
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Joined: Tue Jun 26, 2007 10:19 am
I've been selling books and comic books on Amazon.Com for some time now, and I recently had an experience with a particular buyer that I want to warn everyone about, in case anyone is maybe thinking about selling their G.I.Joe or other comics on Amazon.

I sold a set of "Marvel Universe Handbook" comcs to a "Jonathan Dove" in "Upper Marlboro, MD". These were mint condition books -- at the time.

I sent the books, and within days was told that the buyer wanted a refund because they "didn't have certain characters". Not long after, he said he would "keep the books". Not long after THAT, word was received ostensibly from the buyer's MOTHER that they were returning the books for a refund. I explained that a FULL refund was dependent on the condition of the books. I was assured the books were in perfect condition.

When they finally showed up, many of the pages in nearly half of the issues had been WRITTEN ON with ballpoint pen! 8-O :-x Moreover, attempts had been made to cover more markings with correction tape! I explained that this SEVERELY diminished the value of the books and that a full refund was impossible.

The explanation I got back was unreal. I was told that "Well, not all the pages were marked on", that the buyer had "forgotten" he'd marked on them (really? Then where'd all this correction tape come from?), and that he had a "disability" that amounted to some sort of "impulse control problem" (as if that made a difference in the condition of the books...)

The buyer ultimately accepted a severely diminished refund (it was that or nothing), but I want to warn ANYBODY who might consider selling comic books on Amazon. If this person buys from you, refund it immediately. It's not worth the bovine fertilizer, and you won't get your books back intact.


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 Post subject: Re: Warning for those who sell on Amazon
PostPosted: Sun May 03, 2009 2:45 pm 
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Plays a cop
Plays a cop

Joined: Tue Jun 26, 2007 10:19 am
Location: www.joearmory.com Mandeville, LA
Aye, Ive got about 7500 on Amazon at the moment, and do well on it.


My biggest issue is that I sell movie posters and celebrity photos. At least 2-3 times a month, I get a phone call: "Hello. I bought a copy of ______ on DVD from Amazon, and you sent me a movie poster!'

I then have to explain that I dont sell DVDs and will refund the total minus shipping when I get the item back. Needless to say I usually get a negative remark because people refuse to read what they are buying and them blame me for it.


I've even go so far as to change my store name:
http://www.amazon.com/gp/browse.html?ie ... FLCD18XMFM
(JoeArmory Movie Memorabilia & Collectible Toys (We DO NOT sell DVDs) Storefront)

and STILL got a call this morning from the latest idiot to pull this.

I feel your pain Trekks.

_________________
Aspiring Hollywood starlet!
http://www.imdb.com/name/nm4597836/


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